North represents a natural function on this globe. It always points the same direction. That's what principles are. Then there's an arrow that represents the direction of travel. That's people's behavior. It stands for social values.
A school is a social system. A farm is a natural system. You can't violate it. You have to align your work, habits, lifestyle with a farm.
If you want to lose weight, you have to change your habits and lifestyle. Ultimately, we learn our bodies are governed by natural forces.
We work with 42% of the Fortune 1000 and 82% of the Fortune 100. We do extensive government work. It doesn't make any difference. They're all the same. Everyone is going through profound change. Metamorphosis is taking place.
You can live with change and make change a competitive advantage. Run with with it. Celebrate it — if you have something that's changeless, something you can rely on, something rooted in the sense of changelessness and principles. If not, change is threatening. You start thinking defensively, protectively. Your sense of worth comes from comparisons with others. You see life as a pie: there's only so much. Nonsense.
People who have a sense of security based on principles have an abundance mentality. They feel they can tap into more creativity. You have relationship building between yourself and others.
You need to look for models, examples, success stories, marketing organizations that are shining examples of building relationships.
You must be like a tree. You must have your character and principles as roots. Your personality/techniques as the leaves of the tree.
The 4 motivations are economic, social, mental, and spiritual. If you deal with all four, you unleash power within people. That's empowerment. It builds a strong culture.
The 7 Habits of Highly Successful People. If you use them, you can move from dependence (the spirit of 'you': you made me, you take care of me) to independence (the spirit of 'I') to Interdependence (the spirit of 'we').
Focus on that which you can influence. Do what you can about what you can. If you do this, your circle of influence will continue to expand.
The 3 biggest mistakes on mission statements: they're rushed, they're announced, and they're forgotten.
What is your value-added to yourself, your business, your customers, your community?
There are four motivations in all of us:
Customer service is a criteria that will ultimately drive competitiveness. Don't nurture a polarized culture.
Always treat your own people exactly as you want them to treat your finest customer. If you don't do that, you'll break yourself. You'll create a polarized culture.
It's so easy to be separated — by race, by gender, by age, by economic status. But there is too much energy out there.
Teach what you have been taught.
Practice sharpening the saw daily. Every day. One hour affects every other hour in the day.
We must never cease exploring. You already know this.
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